Proactive > Reactive
Why Zurita? Sure, we can boast about the benefits of working with an independent agency, the number of licensed agents we have on our team, or the arsenal of insurance carriers with which we have built relationships, but let’s face it – you’ve heard this all before.
So what makes Zurita different? For starters, you’ll never hear our agents say, “We’ve always done it this way.” In fact, this is our anti-motto. Policyholders’ needs are constantly changing and we believe the independent channel needs to follow suit. Otherwise, we fall behind e-commerce, as well as customer expectations. As a company, we are relentless in our search for innovative ways to exceed these expectations. Internally, we promote a culture of trust and empowerment with our agents, and as a result, our process is streamlined throughout our organization.
Our customer focus defines our work, shapes our culture, and has helped us become an example of a true referral-based business. Yes, that’s right, virtually all of our clients have been referred to us!